Shipping Policy

At CutiScience, we aim to deliver your orders in a timely and secure manner. This Shipping Policy explains how orders placed on www.cutiscience.in are processed and delivered.

1. Order Processing

• All orders are processed within 1–3 business days after payment confirmation

• Orders are not processed on Sundays or public holidays

• Once dispatched, customers will receive shipment details via email or SMS, including tracking information (where applicable)

2. Shipping Locations

• We currently ship across India

• International shipping is not available unless explicitly mentioned on the website

3. Delivery Time

• Standard delivery timelines range between 3–7 business days, depending on location and courier service

• Remote or non-serviceable areas may require additional delivery time

• Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather, logistics delays, or government regulations

4. Shipping Charges

• Shipping charges, if applicable, will be clearly displayed at checkout

• Any additional charges such as COD fees (if available) will be mentioned before order confirmation

5. Courier Partners

CutiScience partners with reliable third-party courier services to ensure safe and timely delivery. Delivery timelines depend on the courier partner and destination.

6. Delayed or Undelivered Orders

• If your order is delayed beyond the expected delivery time, please contact our customer support team

• CutiScience is not responsible for delays caused by courier partners, natural events, strikes, or incorrect shipping details provided by the customer

7. Incorrect Address

• Customers are responsible for providing accurate shipping information

• Orders returned due to incorrect or incomplete address details may be re-shipped at additional shipping cost

8. Damaged During Transit

If a product is received in damaged condition:

• Notify us within 48 hours of delivery

• Share clear images of the package and product for verification

• Eligible cases will be handled as per our Return & Refund Policy

9. Order Tracking

Once shipped, tracking details will be shared via registered email or phone number. Customers can track their order using the courier partner’s tracking system.

10. Policy Updates

CutiScience reserves the right to modify or update this Shipping Policy at any time without prior notice. Updates will be effective immediately upon posting on the website.

11. Contact Us

For shipping-related queries or assistance, please contact us through the official contact information provided on www.cutiscience.in.